Privacy Policy

🔐 Privacy Policy – ChairSense

Effective Date: 02/04/2026

Last Updated: 02/04/2026

Introduction

ChairSense (“we,” “us,” or “our”) operates an SMS-based appointment scheduling service for barbershops and salons. This Privacy Policy explains how we collect, use, disclose, and protect your personal information, including text message communications.

By using our services, including sending or receiving SMS messages, you agree to the terms described in this policy.

Information We Collect

We collect personal information necessary to provide our services, including:

1. Contact Information

Phone number (used to send SMS messaging)

Name (optional, if provided by customers)

2. SMS Messaging Data

Message content (inbound and outbound)

Timestamps of messages sent and received

Opt-in / opt-out status

3. Usage Data

Appointment scheduling choices

Service preferences

Interaction patterns

We do not collect sensitive information, such as financial or health data.

How We Use Your Information

We use the information we collect to:

Enable SMS appointment scheduling and confirmations

Send appointment reminders and updates

Provide transactional messaging (e.g., confirmations, reminders, rescheduling)

Respect SMS opt-out requests

Improve our service operations

We do not use your information for marketing or promotional purposes through SMS.

SMS Messaging and Consent

By voluntarily sending a text message to a participating ChairSense business number, you opt in to receive appointment-related SMS messages. These may include:

Appointment confirmations

Appointment reminders

Rescheduling communications

You may opt out at any time by replying STOP.

After opting out, no further SMS messages will be sent unless you reply START.

Customers can reply HELP at any time for assistance.

Data Sharing and Disclosure

We do not share your personal information with third parties except:

With service providers who help us operate the messaging service

When required by law or legal process

To protect against misuse or fraud

We do not sell or rent personal information to any third party.

Data Security

We employ administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, or misuse. However, no system is completely secure, and we cannot guarantee absolute protection.

Links to Other Websites

Our website may contain links to external websites (e.g., partnered venues, business homepages). We are not responsible for the privacy practices of external sites. Please review their privacy policies independently.

Children’s Privacy

ChairSense does not knowingly collect personal information from individuals under age 13. If you believe we have collected such information, please contact us and we will remove it promptly.

Changes to This Policy

We may update this Privacy Policy occasionally. If we make material changes, we will revise the “Effective Date” above and post the updated policy on this page.

Contact Us

For questions about this Privacy Policy or your personal data, contact:

📧 Email: support@chairsense.online

🌐 Website: https://www.chairsense.online

ChairSense is committed to protecting your privacy and data security.

This policy applies to all SMS communications and website interactions.